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Cisco FMC Smart License Export-Controlled feature Issue_police.gov.bd

pinjar84062
Level 1
Level 1

 

Dear Concern,

Please be informed that we have purchased cisco FMC  4500-k9 appliance.  We integrated FMC with cisco smart account. But our Export-Controlled feature is disable. Below is the screenshot for your reference:

 

license.PNG

 

We are unable to deploy AnyConnect  or site to site VPN without Export-Controlled feature. So please suggest us how we can enable this feature?  

4 Replies 4

Marvin Rhoads
Hall of Fame
Hall of Fame

Make sure an Administrator of your Smart account has accepted the terms and conditions for export control in your organization's portal at software.cisco.com.

If they have done so and the condition remains, then open a case with TAC or via email to licensing@cisco.com.

Dear Marvin,

How can i check  the terms and conditions for export control in my smart account? 

I just checked my organization's smart account and don't see the export control agreement exposed to the administrator. You may need to inquire with the licensing team. Email them via licensing@cisco.com

hello  pinjar84062

 

Did you solve the issues, or it is still the same ???!

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