Deployment failed due to failure collecting policies and objects. If problem persists after retrying...

jack lee · ‎08-18-2018

Dear all. Our FMC display this failure:"Deployment failed due to failure collecting policies and objects. If problem persists after retrying, contact cisco TAC.", when we deployment ths device. The FMC version is 6.2.2,Firepower version: 6.2.2-81. When we collect the log in the CLI, please help me. the attachment is the CLI logging. than you!

Marvin Rhoads · ‎08-18-2018

Like the error says, "contact cisco TAC" would be your recommended course of action.

This is community.cisco.com, a free forum, not the TAC paid support venue.

Alan Ng'ethe · ‎06-29-2019

@jack lee

How did you get past this?

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Alan Ng'ethe · ‎07-10-2019

I ended up importing a new instance of FTD into the topology.

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joefalba00 · ‎08-02-2022

Thanks good tip. Remove HA / remove FTDs. Log into FTDs cli - commands: configure high-availability disable (both FTDs) , (both FTDs:) show manager ... if manager is set: config manager delete followed by config manager add (FMC IP) x.x.x.x KEY (key used by FMC). Add ftds to fmc / add to group / add HA back. Now working.