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EICAR ON SMB NOT WORK

Support ACME
Level 1
Level 1

Dear ALL,

 

I'm using the FTDv with FMC management, i 'm testing the malware & File feature. In my test, i try to copy the EICAR file(eicar_com.zip) from user zone to server zone, the file is copied, but I check the FMC connection event,  the log show "File Block" in Reason column.

Anyone can help?

 

Support

1 Accepted Solution

Accepted Solutions

Francesco Molino
VIP Alumni
VIP Alumni
Hi

Have you checked if the zip file is empty after the copy?

Did you configure to save the blocked malware file? If yes, can you check if the malware filenis kept or the zip file itself

Thanks
Francesco
PS: Please don't forget to rate and select as validated answer if this answered your question

View solution in original post

2 Replies 2

Francesco Molino
VIP Alumni
VIP Alumni
Hi

Have you checked if the zip file is empty after the copy?

Did you configure to save the blocked malware file? If yes, can you check if the malware filenis kept or the zip file itself

Thanks
Francesco
PS: Please don't forget to rate and select as validated answer if this answered your question

Dear Francesco,

 

After reboot the server, the problem is solved.

 

Support@ACMEHK

 

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