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Helpful
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Participant

FCM Admin Account

Hello,

 

I am using a FirePower 2110 and created a new admin account (myadmin) besides the pre-defined admin account (admin). I was able to login using both admin accounts; the pre-defied (admin) and the new one I created (myadmin). To follow our ISO's sec policy, I went ahead and disabled disable the pre-defined admin account. When I tried to login to the FCM, neither account was accepted.

 

I need some assistance to re-enable the pre-defined admin account of the FCM (FirePower Chassis Manager).

 

Much appreciated.

 

Best, ~zK

5 REPLIES 5
Enthusiast

Re: FCM Admin Account

Hi,
I think there is no way to disable the predefined ADMIN account. You can set a strong password to the default ADMIN account to kept secure.

Hope This Helps
Abheesh
Participant

Re: FCM Admin Account

Unfortunately, I was able to and that's why I am in this predicament!

Hall of Fame Master

Re: FCM Admin Account

The built-in admin account should not be disabled. You may need to open a TAC case to get it back.

Participant

Re: FCM Admin Account

It appears that way as I've not been able to find any Cisco documents related to this issue.

 

Thanks, Marvin!

Highlighted
Participant

Re: FCM Admin Account

I was able to get the admin account working again by simply rebooting the firewall. Though I was able to deactivate it because when I was on the FCM, I disabled the account and the command was accepted. I logged out and, then, tried to log back in again but I was denied. I rebooted the firewall and tried to login to the FCM using the default admin account and was able to log in.

 

Thanks everyone.

 

~zK