cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1010
Views
0
Helpful
1
Replies

Firepower VM updates confusion

qwerty321
Level 1
Level 1

Hi All, 

I noticed today that 6.5.0 version of Firepower was released:

https://www.cisco.com/c/en/us/support/security/defense-center/products-release-notes-list.html

 

I went to my FMC to check for updates, but it only had an update to 6.4.0.6, which I installed. 

I am running virtual FMC. 

 

I checked again, but the update to 6.5.0 does not show up. 

I had that once in the past, and at that time I downloaded the update from Cisco.com website. Now I tried to do the same, but it tells me I need more permissions. 

 

I had a contract associated with my account, but apparently it is now expired. Is this true that I have to buy another contract to be able to get updates for Firepower? 

 

I already pay for the URL/AMP licenses and paid for FMC before, do I need another thing?

 

Thanks!

1 Reply 1

hassan.mehsen
Level 1
Level 1

Exactly you need to purchase Smartnet for your FMC, AMP , or URL filtering.

 

Once you get your sales order number that included the FMC, the TAC can associate your cisco.com userid with that and you should then have rights to download the software

 

 

Review Cisco Networking products for a $25 gift card