12-09-2018 10:39 AM - edited 02-21-2020 08:33 AM
Hi Guys
pls find Attachment
How to fix this without upgrade my FMC to 6.2.3
Thanks
12-09-2018 11:26 AM - edited 12-09-2018 11:58 AM
Hi,
Your sensor is on newer version than FMC. Without upgrading FMC you cannot add it or you need to downgrade the sensor to 6.2.1
Below is the compatibility matrix for your reference that FMC can manage the device versions.
FMC-Device Version Compatibility
Hope This Helps
Abheesh
12-10-2018 03:11 AM
thanks abheech
12-09-2018 01:18 PM
What versions are your FMC and all managed sensors on?
there is a way to fix this with least effort possible but I will need to know your current version in use.
Thanks
12-10-2018 03:10 AM
Hi Phill
FMC is 6.2.1 While FTD is 6.2.3
Thanks
12-10-2018 03:12 AM
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: