Solved: Re: Licensing Cisco ASA 5506-X

a.ajiboye · ‎04-04-2019

I want to license Cisco ASA 5506-X but the captcha keeps coming as black so I can't continue. Please see the attchment.

I have tried PCs with different Java versions but can't get the captcha characters to be displayed.

Has anyone come across this issue and how do I resolve the issue?

Thank you.

Francesco Molino · ‎04-04-2019

Hi

Never got this issue. What browser are you using?

With Chrome or Firefox and latest java, never got any problems.

Thanks
Francesco
PS: Please don't forget to rate and select as validated answer if this answered your question

a.ajiboye · ‎04-09-2019

I have used Firefox version 66.0.2 and Java 8 Update 201.

Please see attached.

Francesco Molino · ‎04-09-2019

Can you test with another browser like Chrome?
and let us know the result please?

Thanks
Francesco
PS: Please don't forget to rate and select as validated answer if this answered your question

Francesco Molino · ‎04-04-2019

Hi

Never got this issue. What browser are you using?

With Chrome or Firefox and latest java, never got any problems.

Thanks
Francesco
PS: Please don't forget to rate and select as validated answer if this answered your question

a.ajiboye · ‎04-09-2019

I have used Firefox version 66.0.2 and Java 8 Update 201.

Please see attached.

Francesco Molino · ‎04-09-2019

Can you test with another browser like Chrome?
and let us know the result please?

Thanks
Francesco
PS: Please don't forget to rate and select as validated answer if this answered your question

jairo.silva · ‎08-09-2019

Hi, it was solved?! What did you do? I have the same problem

a.ajiboye · ‎08-12-2019

Hi,
I kept trying various browsers and eventually I managed to license the ASA.