5585-X sourcefire Fail to upgrade Hw Module

[Nishad Dadhaniya]

Hello guys ,

I am following this guide http://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/118824-configure-firepower-00.html

for upgrading hardware Module but once tftp process completes its giving me Error at the end bad magic Number and then process stops .Please check Images for more info .

Edit: i have check file md5 checksum and also tried with another version of boot image but error remains same

[Marvin Rhoads]

What's the current module version level? Please share the output of:

show module sfr detail

...from the ASA cli.

[Nishad Dadhaniya]

At present i have following information .

config)# show module

Mod  Card Type                                    Model              Serial No.
---- -------------------------------------------- ------------------ -----------
   0 ASA 5585-X Security Services Processor-20 wi ASA5585-SSP-20    
   1 ASA 5585-X FirePOWER SSP-20, 8GE             ASA5585-SSP-SFR20 

Mod  MAC Address Range                 Hw Version   Fw Version   Sw Version     
---- --------------------------------- ------------ ------------ ---------------
   0 84b2.61b0.6cd8 to 84b2.61b0.6ce3  4.0          2.0(14)1     9.6(2)
   1 84b2.61b0.6e10 to 84b2.61b0.6e1b  2.0          2.0(14)1     5.3.1-152

Mod  SSP Application Name           Status           SSP Application Version
---- ------------------------------ ---------------- --------------------------
   1 ASA FirePOWER                  Up               5.3.1-152

Mod  Status             Data Plane Status     Compatibility
---- ------------------ --------------------- -------------
   0 Up Sys             Not Applicable        
   1 Up                 Up                   

[Marvin Rhoads · Accepted solution]

It looks like you are trying to use the image meant for the models with software module. Your screen shot shows you are using "asasfr-5500x-boot-6.1.0-330.img".

For the 5585-X models with hardware SSP there is a different boot image.

According to the downloads page it should be "asasfr-boot-6.1.0-330.img" as found here:

https://software.cisco.com/download/release.html?mdfid=286271176&flowid=77248&softwareid=286277393&release=6.0.1.2&relind=AVAILABLE&rellifecycle=&reltype=latest

[Nishad Dadhaniya]

yes , you are correct , but in my navigation from main doc-cd page never landed me to the 5585 even if i click on 5585 it will give me result of 5555 anyway never mind your given link worked for me thanks .