ASA 5505 connectivity

[bryanrobh]

Hello.  I have an old 5505 that I want to configure at home.  I plug it in and it powers on.  I connect my management cable to it and use a USB to serial to my pc and its on COM4.  I go to my secureCRT and connect to com4 and get the green check mark as if it connects.  Then when I hit enter on my keyboard nothing happens. Any ideas?

[Marius Gunnerud]

Sounds like it is a wrong COM port or that the driver for the serial cable is not installed.

[bryanrobh]

It’s strange because the pc detects the usb to aerial dongle and there are no errors in the device manager.

[Marius Gunnerud]

Can you test the cable on another Cisco device (preferably another ASA5505) to verify that there is nothing wrong with the cable?

[balaji.bandi]

I suspect the Cable issue, can you check the USB cable working with other devices if you have any.

is this new device or in production, if new device, recycle the power while console cable connected to device

quick stup guide for reference :

https://www.cisco.com/c/en/us/td/docs/security/asa/quick_start/5505/5505-poster.html

[bryanrobh]

So the cable is working on other devices. This was used in production. Maybe resetting it to factory? I am not sure at this point. 

[bryanrobh]

Not sure how I would even update the drivers on this generic dongle anyway.

[balaji.bandi]

if it in production, you can have IP to SSH or connect with ASDM right ?

[bryanrobh]

Oh I am sorry it’s not in production it was taken out. I don’t have any of the config

[balaji.bandi]

If not in production, connect the console cable and reboot and test it as suggested.

[bryanrobh]

Yeah I tried that and nothing.  I also uninstalled and reinstalled the drivers for the usb dongle.  Nothing.