ASA Internet Troubleshooting

[arpitshrm84]

Hi,

We have an ASA which is directly connected to the ISP device and we are not able to access internet. We can ping our gateway from Switch & End User devices. I'm new to ASA.

Also our outside interface traffic is almost zero. Could anybody help me in troubleshooting the real problem?

[David Harper]

I'm not sure that there are many people in this group who can help you.  This group is about the FindIT Network Management tools which do not target the ASA.  Can I suggest you move this question to the Firewalls community group at https://community.cisco.com/t5/firewalls/bd-p/5966-discussions-firewalling.

Cheers,

Dave.

[Dennis Mink]

(moved post)

can you share your config and make sure you have NAT configured.

[arpitshrm84]

Yes NAT is configured. Issue was with ISP device.

But can help me what steps should I follow to troubleshoot when internet is down?

Thanks