ASDM Launcher doesn't work on Win7 64 bit after reinstalling Win7

[rrusselljr]

Reinstalled Win7 64bit and have been unable to get the ASDM launcher to work.  I can connect to multiple ASAs via HTTPS.  If I install the ASDM from v6.3.4 or 6.4.5, the launcher for that specific device works fine using:

C:\Windows\SysWOW64\javaws.exe -localfile -J-Djnlp.application.href=https://<ipaddress>/admin/public/asdm.jnlp "C:\Users\rwrussell\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\30\2f5259de-112bec59"

However, the ASDM launcher which prompts you for the IP address of the node you want to connect to doesn't work.  It pops up and prompts you for the address, username and password but then just hangs at "contacting the device, please wait.  Sniffing the workstation's Ethernet shows that no packets are generated destined for the IP address of the ASA at all.  The ASDM launcher is using the following: 

Target:  C:\Windows\SysWOW64\javaw.exe -Xms64m -Xmx512m -Dsun.swing.enableImprovedDragGesture=true -classpath lzma.jar;jploader.jar;asdm-launcher.jar;retroweaver-rt-2.0.jar com.cisco.launcher.Launcher

Start in:  "C:\Program Files (x86)\Cisco Systems\ASDM\"

The only troubles I see posted on the web are with regards to the launcher installing the target as SYSTEM32 instead of SysWOW64, but this is OK here.  Java version is v7 update 9. 

[Julio Carvajal]

Hello,

Have you uninstalled and re-installed the ASDM launcher???

[rrusselljr]

I have reinstalled it many, many times from many different firewalls. 

[Julio Carvajal]

May I know with java version are you running?

[rrusselljr]

Already put that in the opening discussion. Java 7 update 9. Didnt work with update 6 or 7 either.

[Julio Carvajal]

Already put that in the opening discussion.

SORRY!!

Java 7 update 9. Didnt work with update 6 or 7 either

Run the HTTP debugs on the ASA, Take some captures while connecting and let us have the output....

[rrusselljr]

Thanks again for the response however as I stated in the opening discussion, no ASDM related packets are seen when sniffing the workstation's Ethernet while launching the ASDM.  Since no packets are being output, the ASA debugs don't show anything. 

[rrusselljr]

Well, I gave up and uninstalled Java 7 and the ASDM.  After installing Java 6 update 27 and then reinstalling ASDM, it works fine again.  I installed Java 7 again while leaving 6/27 installed and had the same issues.  Uninstalled 7 again and everything works fine.

I really wish Cisco would write Java code that is forward and backward compatible.  It seems we have this issue every few Java updates at which time Cisco will release something like ASDM v61557 or the like if they admit there is an issue at all.  Performing the correct calls instead of taking proprietary shortcuts eliminates this problem with incompatible code between releases.

   ---RWR

[Ed Wilkinson]

This solution worked for me as well (Java 6 update 27).  Sad indeed.