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Backup configuration missing from ASDM

g.fernandes
Level 1
Level 1

Having a problem with an ASA5520 system in that Backup and Restore configuration option under the ASDM Tools menu is not displayed/available.  Any ideas as to why this is?  ASDM version supports it as far as I can see.  Further details:

- ASDM/ASA versions of ASA5505 and ASA5520 system are:

ASDM Version 7.1(3)

ASA Version 9.1(2)

Java 1.7.0_45

- User logging in with is a Priv 15 user.

- Only when system context is selected, under the Tools menu "System Reload" is available along with File Management, Downgrade Software etc. but no Backup Configuration or Restore Configuration.

- If same ASDM client is used with ASA5505 instead of ASA5520, the Backup Configuration and Restore Configuration options display just below "Downgrade Software" and backup and restore work.

- If try to access ASDM via a different system with different version of Java etc. same problem.

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

Your mention of system context gave the clue.

Backup and restore from ASDM is only available when the firewall is running in single context mode. Reference.

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