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cannot connect to internet

davidwu2007
Level 1
Level 1

I set up an ASA 5505 at home through PPPOE connection.  The ASA seems to obtain an IP address correctly.

and I can ping a public ip address using the outside nic, but not the inside nic. I saw the error message

when I ping:  No route to ff0213 from fe801bc2b1288cd5bc1.  As a result, I cannot connect to the Internet.

Help!

11 Replies 11

allanc16
Level 1
Level 1

Ok so inside hosts cannot access the Internet - can you post your configuration so we can take a look?

Sounds like you are missing the default route...something like:

route outside 0.0.0.0 0.0.0.0 x.x.x.x 1

But as Allan said, if you can post the config we can take a look.

Regards,

Ian

Thank you for your reply.  Attached is the running configuration file.

Thanks for reply.  configuration file has attached

tj.mitchell
Level 4
Level 4

Who is assigning IP Addresses to the hosts? What is your DNS set to for the hosts? Can you ping out to the internet, just not browse?

I can add the following command lines, but makes no differences

dhcpd address 10.40.1.11-10.40.1.33 inside

dhcpd dns 64.83.1.10 64.83.0.10

dhcpd enable inside

Thanks for your input!!

you shouldn't have to do this but, just for fun add these lines:

access-list inside-out permit ip any any

access-group inside-out in interface inside

OK, thanks.

I will try it later.  BTW, the host is obtaining the ip address through PPPOE connection.

can you do this?:

Your inside network is as follows: 10.40.1.0 255.255.255.0

can you configure a host with an ip under this range and set up its default gateway to be 10.40.1.10 (ASA). Once this is done try to ping the firewall inside IP address -> 10.40.1.10

If you are succesfull then ping a host on the internet like 4.2.2.2 --> make sure you add a ACL on the outside interface to permit the echo reply back.

If succesfull you should be able to browse.

Also, a good idea is to enable the debug for ICMP:  debug icmp trace

Also enable logging to see any important logs:

If you are logged in via telnet:

logging monitor 7

logg on
term mon

term no mon -> to disable this

If you are logged in via console:

Logg console 7

logg on

no logg on -> to disable it

To disbale the debug icmp trace debug:

und all

Let us know!

jubetz
Level 1
Level 1

What does a packet tracer say?

packet-tracer input inside tcp 10.40.1.5 12345 198.133.219.25 80 detail

Best Regards,

-jb

I would like to thank all of you giving me good suggestions on this problem.

It was Windows Vista problem.  Windows Network Diagnostics tool automatically

repaired Internet connection problem by resetting DNS commmunication.

Sincerely,

David Wu

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