06-03-2015 07:26 AM - edited 03-11-2019 11:02 PM
After upgrading the ASA cluster of a customer to firmware 9 we can no longer log in to both units with ASDM.
It is only possible to login to one unit, the second unit does not accept any username/password combination.
The problem is not related to an ASA being the active or standby unit.
06-03-2015 11:38 AM
Please provide a little more information. To start:
- What exact version of ASA software did you upgrade to?
- Are you able to login via command line on either or both units? How about console?
- What does "show failover" indicate on the unit you are able to access?
06-17-2015 03:22 AM
Hello Marvin, thank you for your reply.
We are able to login with CLI to both units
The ASA's run both 9.4(1)
06-17-2015 05:50 AM
That looks normal.
How are you authenticating ASDM (http) users?
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