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Beginner

client outlook unable to connect on 465 smtps port on exchange 2010

hi,

from internet client usint outlook is unable to connect on 465 port . i opened port on firewall over a public ip on outside interface. does any body have idea to fix this issue.

regards

rajat                  

4 REPLIES 4
Advocate

client outlook unable to connect on 465 smtps port on exchange 2

Wats the software version your are using on the firewall and can you share the configuration???

Thanks,

Varun

Thanks, Varun Rao Security Team, Cisco TAC
Beginner

client outlook unable to connect on 465 smtps port on exchange 2

i am using 7.0

Cisco Adaptive Security Appliance Software Version 7.0(7)
Device Manager Version 5.0(7)

Compiled on Fri 06-Jul-07 10:37 by builders
System image file is "disk0:/asa707-k8.bin"
Config file at boot was "startup-config"

KCO-ASA-BHARTI up 83 days 16 hours

Hardware:   ASA5520, 512 MB RAM, CPU Pentium 4 Celeron 2000 MHz
Internal ATA Compact Flash, 256MB
BIOS Flash M50FW080 @ 0xffe00000, 1024KB

access-list 100 extended permit tcp any host x.x.x.x eq 465
access-list 100 extended permit tcp any host x.x.x.x eq smtp

static (DMZ,outside) x.x.x.x 192.168.100.182 netmask 255.255.255.255

regards

rajat

Advocate

client outlook unable to connect on 465 smtps port on exchange 2

Hi Rajat,

The config look all good to me, try taking the captures, you can follow this doc for it:

https://supportforums.cisco.com/docs/DOC-17814

This would tell you which side is not responding and if the ASA is forwarding all  the packets.

Thanks,

Varun

Thanks, Varun Rao Security Team, Cisco TAC
Beginner

client outlook unable to connect on 465 smtps port on exchange 2

this is the issue with the port please check on port 465 need to enable command fixup protocol ? but i am not able to find impact of this command on firewall and other services running behind firewall

regards

rajat