CSC stops working because license expired?

[kpoon]

Our CSC module stops working and gives messages such as "ScanServer service has recently stopped on InterScan for CSC SSM". Is it because our base and plus license expired? But we are still in the 30days grace period. Can anyone confirms that?

Is there way to make it works for another few days until we get the correct license?

Thanks.

[varrao]

You might be running into this, if you are running CSC 6.3.1172.4

It is resolved in 6.6.1125.0 now.

https://supportforums.cisco.com/thread/2091108

Hope that helps.

Thanks,

Varun

[kpoon]

We've upgraded to 6.6.1125.0 but the scan servies are still down.

ASA 5500 Series Content Security Services Module-10

Model:              ASA-SSM-CSC-10

Hardware version:   1.0

Serial Number:     

Firmware version:   1.0(11)2

Software version:   CSC SSM 6.6.1125.0

MAC Address Range:  0019.5517.ef09 to 0019.5517.ef09

App. name:          CSC SSM

App. Status:        Down

App. Status Desc:   CSC SSM scan services are not available

App. version:       6.6.1125.0

Data plane Status:  Up

Status:             Up

HTTP Service:       Down                                                       

HTTPS Service:      Up                                                         

Mail Service:       Up                                                         

FTP  Service:       Up                                                         

Activated:          Yes                                                        

Mgmt IP addr:       192.168.10.254                                             

Mgmt web port:      8443                                                       

Peer IP addr:      

[varrao · Accepted solution]

Can you please re-image the module and then upgrade to 6.6.1125.0

https://supportforums.cisco.com/docs/DOC-1323

Varun

[kpoon]

reimaging seems to do the trick. Thanks.