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Enthusiast

FMC Stuck in Deploying phase

Hi.

I have an FTDv (6.2.2.81) and an ASA 5515-x FTD (same version) in my lab. On FMC both devices stuck on "Deployment" phase and I cannot cancel it. I managed to stop the ASA FTD and restart the FMC and now it shows "Failed in Deployment" but cannot do the same for FTDv. I restarted FMC and completely powered off the FTDv, but again FMC tried to deploy the policies onto FTDv and stuck at about 40%. It doesn't allow me to deploy another policy and says the deployment is in progress. 

What can I do?

 

fmc0.jpg

11 REPLIES 11

Re: FMC Stuck in Deploying phase

I had same issue. Luckily, I had quite recent backup, so I tried restoring FMC from it. It helped, and next policy deployment succeeded.

Frequent Contributor

Re: FMC Stuck in Deploying phase

What about traffic impact? If FMC gets stuck is there any risk traffic gets blocked on the ASA ?
Contributor

Re: FMC Stuck in Deploying phase

This is the second time we have had this happen. It's a bug from 6.0, but must be back in the 6.2 code.

 

You have to open a TAC and they have to go clear/fix the database.

 

As it's compiling the change, there's no risk to the firewall as it is still running with the previous update.

Frequent Contributor

Re: FMC Stuck in Deploying phase

Thanks for the answer; now is there a specific version affected like 6.2.x.y or or all 6.2.x versions?
Contributor

Re: FMC Stuck in Deploying phase

Hi Florin,

I would suggest jumping to the latest 6.2.3 patch, a lot of bugs and CVE's are fixed.

The affcted relases are:

6.2.1
6.2.2
6.2.2.1
 
 
 
6.2.3

Re: FMC Stuck in Deploying phase

 

I opened a ticket support then Cisco's Engineer send me a script I push that scrip into the FMC and run its. Therefore I applied again the deploy with successful result.

 

 

regards

 

Beginner

Re: FMC Stuck in Deploying phase

Dear c.sanchez,

 

Nice to know that you solved your issue, could you share this script with us.

 

am facing same issue here : (

 

BR,

Hamoud Hamdan

 

 

Beginner

Re: FMC Stuck in Deploying phase

I am having this same issue on 6.2.3.7...awaiting TAC's response.

Re: FMC Stuck in Deploying phase

Did you solve it? 

 

I have the same problem...

Beginner

Re: FMC Stuck in Deploying phase

I had the same problem at a client, opened a SR and TAC recommended to give FMC a reboot, did that and policy deployment time went back to normal (3-4minutes)

FMC version is 6.2.3.10

Highlighted

Re: FMC Stuck in Deploying phase

I solved the problem.

My problem was with the firepower, my firewall erase, forgot, delete, the firepower module IP. I just rewrite the ip from my module and thats it.