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Beginner

Issues connecting to Cisco ASA 5545x using ASDM and Windows 10

ssues connecting to Cisco ASA 5545x using ASDM and Windows 10.

ASA OS 9.12.(2)
ASDM ver 7.12(2)
Java JRE 1.8.0_192

We are experiencing long logins to our local ASA's using local accounts (No AAA / RADIUS). If the ASDM opens up the ASA, we will often get that "No response from the ASA has been recieved in 60 seconds..." message.

I have verified we are using an admin account with admin privileges.

I have verified the ASA is accessible via ASDM.

I am directly connected to an available port on the back of the ASA and am not going through any switches or routers.

We are experiencing this on our other ASA's as well.

 

This question is on ExpertsExchange as well so FYI.

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Frequent Contributor

Re: Issues connecting to Cisco ASA 5545x using ASDM and Windows 10

Hello,
I am having the same problem running
ASA OS 9.8(4)8
ASDM 7.12(2)
JRE 1.8.0_221-b11
Win 10 ver1809
Beginner

Re: Issues connecting to Cisco ASA 5545x using ASDM and Windows 10

We verified latest releases of the ASA:

 

ASA 9.12(2)4

ASDM 7.12(2)

jre1.8.0_212

WIn 10 ver 1809 

 

I uninstalled ASDM Launcher both Java and OpenJDK and rebooted my laptop. I opened the browser to bring down the latest Java and installed it...

 

It has so far resolved our problem...Not sure if this a good answer, but I hope it helps.

Frequent Contributor

Re: Issues connecting to Cisco ASA 5545x using ASDM and Windows 10

Here are some details about my issue:
- I experienced issues running 9.8(4)8 ONLY on multiple context mode
- I had the same on single context and ASDM was working fine
- for me it worked to update from 9.8(4)8 to 9.8(4)10