No Real-Time Log Viewer in ASDM 7.8(2)

[David Teixeira]

Hi.

I update my cisco ASA 5508-X recently to ASDM 7.8(2) and ASA to 9.8(2), since then i cannot access to:

Monitoring > Logging > Real-Time Log Viewer

When i click in the button "View...", nothing happens.

In my other cisco ASA 5508-X with ASDM 7.6(2) and ASA 9.6(2) it works.

In ASDM 7.8.X documentation didn't saw any open bugs referring to this subject, does this happen to somebody else?

Thank you

[noobsabot]

Hi,

Did you find a fix for this?

Regards

[David Teixeira]

Hi.

The temporary solution is to downgrade to ASDM 7.8(1)

It worked for me.

[Marvin Rhoads]

I'm seeing the same thing. If I instead choose the log buffer I can refresh that and see the messages updated there.

I suspect a bug that's not public-facing just yet. Open a TAC case to get your voice in the chorus to put pressure on getting it fixed.

[Dranik]

The same thing with my firewalls. 

[David Teixeira]

I opened a TAC Case, aparently they are working out on it, but without a release date.

Check info here: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf82966

[Dranik]

Thanks for fast reply.  It says status: Fixed and recommends to upgrade to 7.8(3.6)  but I don't see this release in Software Download page, latest is still 7.8.2. 

[Maykol Rojas]

That is not a public available image. We will need to wait for a public release.

[Maykol Rojas]

Marvin is right, there is a bug already for it: 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf82966/?reffering_site=dumpcr

 We will need to wait for the definitive fixed version. 

[Florin Barhala]

Hi Marvin,

I am using 7.8(2) 151 but I see no real time traffic. Where can I select "log buffer"? I don't see this option within tool's menus...

ASDM FW rule shows hits on the rule I selected show logs; any other way to tshoot this?

[Jordan1212]

I have this problem as well.

Does anyone know if there is a way to pipe the log matching an ACE to a text file in the meantime?

Thanks,

Jordan

[JSmith]

I ended up downgrading to 7.71 to workaround the issue. copy the file to disk0: then run command asdm image disk0:/asdm-771-151.bin. That should get you through till cisco release the update to fix the bug.

[Jordan1212]

Thanks for the idea.  I actually downgraded to ASDM 7.8(1) with my ASA running 7.8(2).

ASDM appears to be running fine even though I didn't see any documentation that it would be supported.

I am able to use the real-time log viewer again.

[David Teixeira · Accepted solution]

HI.

In TAC case they said that it's not matrix compatible but it should work.
The temporary solution is to downgrade to ASDM 7.8(1)

It worked for me.

[Ken Stieers]

Bug says it was fixed in 7.8(2.150)

7.8(2.151) was released yesterday... release notes aren't updated yet.