Not able to login into the FWSM through SSH and through session

[balajianthia]

Message as follows for the session login

The default escape character is Ctrl-^, then x.
You can also type 'exit' at the remote prompt to end the session

Trying 127.0.0.41 ...
% Connection timed out; remote host not responding

----

And the FWSM is handling the live data traffic however, the SSH session is also not happening

Can you help to solve it without taking a reload

The FWSM code I am running on the FWSM is 3.2(6)

Regards

Balaji

[Kureli Sankar]

"Sh module" on the switch shows this module in slot 4 is ok?

This is not in a failover pair?

How about telnet and asdm do you have these enabled? Do they respond?

If those too fail and not a failover pair, then, I can't think of a way to get these to respond without a reload.

-KS

[balajianthia]

Hi Sankar,

1.This is a failover pair and its the primary FWSM

2. SHOW MOD shows it is okay

3. The other traffic is perfectly okay to be proecessed by it and we are not having issues with the data traffic. This is confirmed by loooking into the standby pair and it is showing all the virtual instances are okay & normal in the primary/ active

4. Telnet was enabled and it worked for a moment, however, after the console is too not responding now, including all SSH/ TELNET management sessions

[Kureli Sankar]

You seem to be running into some defect similar to this

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsf16544

The above defect is resolved in the code that you are running.

Fail over to the other unit and reload this unit that has ssh/session/telnet/asdm issues.

-KS