Problems Login on Firewall thru ASDM

[jdleon]

I have an ASA Firewall 5520 and to add or edit configuration, I use the ASDM interface.  For some reason, the admin password that I use is no longer working.  The last time I logged on to the firewall was last week and I am the only person with access to it.  I used a backup account to login and was able to, but on the menu bar the "Configuration" button is missing.

[Vinay Sharma]

Juan,

Moving this to firewall forum.

thanks,

Vinay Sharma

Community Manager - Wireless

Cisco Support Community

[Anu M Chacko]

Hi,

Does this happen when you try to access from the browser and the launcher?? Could you try clearing the browser cache and try to login again? What do the java logs say when you try to login from the launcher?(click on the coffee button on the right bottom corner).

let me know.

Regards,

Anu