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Announcing Cisco Customer Care release 11.6 - ( ‎08-28-2017 09:25 AM )

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Announcing First Customer Shipment for Customer Collaboration Release 11.0 - ( ‎09-20-2015 05:50 PM )

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CRM Service Leader Awards- Cisco Recognized Twice - ( ‎03-21-2016 09:32 AM )

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Unified Contact Center Enterprise (Unified CCE) Specialist Certification - ( ‎05-18-2015 02:56 PM )

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Product Bulletin on Contact Center side-channel impact - ( ‎01-25-2018 12:13 PM )

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CVP Reporting Server - ( ‎05-05-2016 01:52 PM )

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Reason codes for Agent not ready - ( ‎11-16-2012 12:25 AM )

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UCCE and UCCX CAD Integrated Browser may use cached webpages when sending HTTP actions to another ap... - ( ‎02-12-2014 07:44 AM )

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Chalk Talk: Understanding IPIVR in an UCCE Environment - ( ‎04-28-2013 09:44 PM )

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UCCE - Handling wildcard DNs through Default Call Type configuration - ( ‎06-30-2014 10:57 AM )

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Cisco UCCE SQL Queries - ( ‎03-03-2015 12:27 PM )

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Cisco UCCE Parent Child deployment model - ( ‎01-30-2014 10:15 PM )

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Setting up CUCM PG in Cisco Unified CCE 9.0 - ( ‎08-01-2013 08:03 AM )

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Cisco UCCE SQL Licensing - ( ‎06-06-2012 08:57 AM )

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How to copy database from LoggerA to LoggerB - ( ‎02-18-2011 01:22 PM )

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Error when making changes in the configuration manager by Admin Workstation (AW) Client - ( ‎06-22-2010 07:43 PM )

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ICM Installation and Configuration Preparation - ( ‎07-09-2009 11:42 PM )

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CVP 9.0(1) New features and changes - ( ‎07-18-2012 10:35 AM )

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