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Multiple Shifts with UCCX
- (
09-24-2013
09:20 AM
)
Contact Center
by
Neal haas
on
03-14-2019
12:28 PM
Latest post on
09-29-2013
07:59 AM
by
Chris Deren
3
Replies
1087
Views
3
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1087
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Is there a way to add multiple agents to a skill group at once?
- (
10-23-2012
04:30 AM
)
Contact Center
by
piyush aghera
on
03-14-2019
10:43 AM
Latest post on
10-23-2012
06:25 AM
by
Dass Prakash R
3
Replies
1083
Views
3
Replies
1083
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playing multiple prompts in the resource select step
- (
07-12-2012
12:31 PM
)
Contact Center
by
DavidPeter
on
03-14-2019
10:12 AM
Latest post on
02-11-2019
01:05 PM
by
Anthony Holloway
5
Replies
1366
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5
Replies
1366
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UCCX agent multiple queues
- (
06-28-2012
05:08 PM
)
Contact Center
by
rschwendeman
on
03-14-2019
10:08 AM
Latest post on
07-11-2012
11:40 AM
by
Anthony Holloway
5
Replies
4643
Views
5
Replies
4643
Views
need to see number called in queue agent is in multiple queues
- (
05-17-2012
10:00 AM
)
Contact Center
by
DavidPeter
on
03-14-2019
09:53 AM
Latest post on
05-25-2012
10:04 AM
by
DavidPeter
15
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2717
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15
Replies
2717
Views
Agents with multiple skills and csq's
- (
10-10-2011
05:46 AM
)
Contact Center
by
benbollinger
on
03-14-2019
08:41 AM
Latest post on
06-13-2012
11:21 PM
by
Aaron Harrison
9
Replies
3603
Views
9
Replies
3603
Views
Write from one IVR to another IVR
- (
05-25-2010
06:00 AM
)
Contact Center
by
Peter Gale
on
03-14-2019
05:47 AM
Latest post on
07-13-2011
02:29 PM
by
mhshahzad
3
Replies
946
Views
3
Replies
946
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