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PCCE ECE: Agent level reporting
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01-08-2019
02:12 AM
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Contact Center
by
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on
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06:42 PM
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Report on only calls that breach SLA
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09-28-2012
04:07 AM
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Contact Center
by
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on
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Latest post on
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01:18 AM
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1
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993
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CUIC and the overall SLA instead of every 30 min
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08-13-2012
03:47 AM
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Contact Center
by
bilalghayad
on
03-14-2019
10:20 AM
0
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EIM 4.3.(X) SLA Setup Question
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11-18-2010
04:37 AM
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Contact Center
by
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on
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06:55 AM
Latest post on
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03:54 PM
by
gthakur30
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1
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