Top Tagged - Cisco Community

Agent handled calles with minimum duration - ( ‎05-04-2025 07:11 AM )

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Error message when creating CUIC Scheduled report - ( ‎02-21-2025 05:02 AM )

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Re: Finnesse Report Help - ( ‎02-10-2025 08:22 AM )

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PCCE : CUIC Report Field explanation Required - ( ‎12-16-2024 12:42 AM )

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Finesse Reports View ID Not Found - ( ‎09-30-2024 07:58 AM )

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CCX secondary node with high CPU - ( ‎06-21-2024 07:48 AM )

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Re: CUIC: how to read Contact Service Queue Activity by CSQ Report? - ( ‎01-24-2024 02:02 AM )

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CUIC: how to read Contact Service Queue Activity by CSQ Report? - ( ‎01-23-2024 08:49 AM )

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CUIC 12.5 Certificate renewal process - ( ‎01-12-2024 04:04 PM )

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CUIC 12.6(2) Live Data Issue - ( ‎12-19-2023 12:12 PM )

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UCCE Skill Group calls' Report - ( ‎11-21-2023 12:37 PM )

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Finding calls in CUIC with Session ID - ( ‎11-08-2023 01:53 PM )

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RoNA mismatch between CUIC and HDS - ( ‎08-18-2023 12:52 PM )

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CUIC Report showing wrong output (Post Call Survey Report UCCX) - ( ‎08-16-2023 06:09 AM )

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Cisco Unified Intelligence Center - Download agent Queue with priority - ( ‎05-15-2023 02:15 AM )

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CUIC Custom Report to show DN and ANI - ( ‎05-10-2023 12:36 PM )

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CUCM to CUIC Custom Reporting - ( ‎04-07-2023 10:08 AM )

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CUIC - Default Filter - ( ‎03-31-2023 02:53 PM )

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CUIC Call Type Queue Interval vs Call Type Historical SL calc - ( ‎03-13-2023 03:35 PM )

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Contact Service Queue Call Distribution Summary Time Interval - ( ‎02-06-2023 10:52 AM )

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Adding Summary Lines to CUIC Report - ( ‎01-26-2023 10:35 AM )

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CUIC 12.5 - Windows 7 - ( ‎10-19-2022 05:47 AM )

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CUIC Reporting - Show Display Names in Detailed Call Report - ( ‎10-17-2022 11:31 AM )

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CUIC: Outbound call report by agent with :30 or less activity - ( ‎07-13-2022 11:29 AM )

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Aborted Rejected Call Detail Report. - ( ‎07-12-2022 04:39 AM )

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CUIC Live Data Streaming Data Source certificate expired - ( ‎07-06-2022 11:01 PM )

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CUIC Report descrepency - ( ‎06-01-2022 02:57 AM )

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PCCE CUIC 12.5 Agent Login Logout Historical Report 500 Agents Limit - ( ‎05-15-2022 05:32 AM )

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CUIC Assigned from Queue, and SL Question - ( ‎04-28-2022 06:46 AM )

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UCCX Error giving users reporting capability - ( ‎04-14-2022 03:19 PM )

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Multi-tiered Skill Group Reporting in CUIC for UCCE - ( ‎02-16-2022 12:43 PM )

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Voice CSQ Summary Report shows bad data - ( ‎02-16-2022 07:50 AM )

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CUIC Report discrepancies - ( ‎02-01-2022 03:45 AM )

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UCCX 11.6 - Native CUIC Reporting issue - ( ‎01-25-2022 01:36 AM )

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UCCX & CUIC Report Customisation - ( ‎12-30-2021 07:38 AM )

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CUIC server goes in Read Only mode after system power crash - ( ‎12-20-2021 07:41 PM )

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Issue with CUIC based 3rd party gadget in Finesse - ( ‎12-14-2021 01:08 PM )

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Cisco Finesse/CUIC/CM with Red Hat - ( ‎11-04-2021 04:50 AM )

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[Problem] View Report CUIC - ( ‎09-24-2021 09:48 AM )

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Planning to upgrade CUIC 11.6 to 12.6(1) - ( ‎09-18-2021 11:35 PM )

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UCCX 11.6 SSO with Azure as IDP - ( ‎09-18-2021 12:13 AM )

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Compatibility of CUIC 12.0 with UCCE 11.5 and 12.5 - ( ‎09-04-2021 02:41 PM )

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CUIC primary node crashed Agents UCCE reports are not available - ( ‎08-18-2021 10:54 PM )

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CUIC 12.6 Session Limit Reached - ( ‎08-15-2021 07:50 PM )

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UCCE - rewrite a query to list missed and answered calls - ( ‎08-10-2021 07:54 AM )

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CUIC Reports execution failed for 3rd party DB connection 12.5.1 - ( ‎07-13-2021 06:27 AM )

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CUIC: a proper creation and management of report folders is pretty impossible - ( ‎06-23-2021 06:18 AM )

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CUIC: reports data with rows grouped on a daily basis - ( ‎06-23-2021 05:09 AM )

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What is the purpose of the 'reporting capability view'? - ( ‎06-21-2021 02:27 AM )

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CUIC: how to create a new user - ( ‎06-18-2021 08:35 AM )

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