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IVR and Agent Progressive and Predictive Outbound - ( ‎01-29-2021 08:18 AM )

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Finesse Direct preview alert - ( ‎01-24-2020 02:03 PM )

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Outbound Dialer call result 13 - ( ‎09-19-2019 03:48 AM )

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Cisco outbound API can't get ImportRuleDate 24 hour format - ( ‎05-23-2019 11:34 PM )

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UCCX Campaigns: CPA failure (FAX,Answering Machine Detection failure) - ( ‎04-18-2019 06:49 AM )

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UCCE V12 - SPOG - Outbound Option - ( ‎04-01-2019 07:19 AM )

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UCCX Dialer: Redialing Rules - ( ‎02-22-2019 03:22 AM )

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UCCE Outbound: FIFO across multiple campaigns - ( ‎01-07-2019 08:30 AM )

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UCCE Outbound: SetAgentsReadyOnResvDrop move into ACW after each reservation call - ( ‎12-21-2018 07:08 AM )

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how to set zone1 and zone2 for a campaign of outbound api - ( ‎11-21-2018 08:00 AM )

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UCCE Outbound Preview: Layout changed after call connected - ( ‎11-12-2018 02:33 AM )

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PCCE IVR based campaign with Internal Extension - ( ‎11-02-2018 12:24 PM )

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Outbound API Campaign Update Error - ( ‎09-06-2018 10:36 AM )

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Cisco CCX - Preedictive Dialing - Gateway GSM - ( ‎12-15-2015 12:03 PM )

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UCCX repeated addition of the same contact to outbound campaign - ( ‎03-26-2018 09:53 AM )

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UCCX 10.6 Outbound Preview Dialer w/CAD Client - ( ‎01-09-2018 09:18 AM )

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"Make a New Call" not available in Finesse when Agent is Ready - ( ‎01-07-2018 10:15 PM )

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Cisco UCCX Dialer keeps dialing an OB call even if the customer doesn't answer - ( ‎10-02-2017 03:41 AM )

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Mysteries of the Outbound Dialler - ( ‎09-21-2017 03:16 PM )

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UCCX Finesse: Direct preview outbound options - ( ‎02-29-2016 09:27 PM )

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Outbound WrapUp Codes - ( ‎03-18-2010 08:56 AM )

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Predictive Reporting on Outbound - ( ‎07-19-2012 06:40 AM )

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Predictive IVR Outbound Not Leaving Voicemail Message - ( ‎12-12-2013 08:32 AM )

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UCCX and Outbound Calls - ( ‎06-29-2011 06:28 AM )

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UCCX 8.5 Outbound IVR campaings CDR - ( ‎04-22-2013 09:01 AM )

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CCX 8.5 Configure Wrap-up data on outbound calls - ( ‎02-06-2012 06:51 AM )

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Cisco Outbound Dialer issue - ( ‎10-23-2013 10:55 PM )

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Siebel outbound definition file - ( ‎04-04-2010 11:14 AM )

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UCCX 8.5(1) Agent state for Outbound dialer is incorrect under CSD - ( ‎06-26-2012 05:46 PM )

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How to Pass BAAcountNumber to a Local Variable - ( ‎11-04-2013 10:43 AM )

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UCCX 8.5: Enhanced, tracking outbound calls - ( ‎05-23-2011 07:20 PM )

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CUIC Report Scheduled Execution Error - ( ‎04-22-2013 09:10 PM )

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UCCX 8.0 Exporting Outbound DoNotCall List - ( ‎01-16-2012 03:00 AM )

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UUCX 9 agent status and call type - ( ‎10-05-2013 12:13 AM )

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ICM 7.5 Outbound dialer - ( ‎04-04-2010 10:48 PM )

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CCX Outbound dialer Write call session informations into CRM - ( ‎06-07-2012 02:28 PM )

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Queries regarding Preview Direct out bound option - ( ‎04-01-2014 12:12 AM )

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UCCE have a feature of Outgoing SMS - ( ‎04-19-2011 10:43 PM )

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Need a Technical Design Document/Design and Development Plan - ( ‎04-24-2013 11:41 AM )

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How to access dialing lists in UCCX 8.0? - ( ‎01-25-2012 05:48 AM )

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CCX 9.0 Australian Outbound Campaign - ( ‎09-09-2013 12:33 PM )

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Outbound Option Dialing Time - ( ‎05-21-2010 03:00 AM )

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UCCX 8.5 Outbound IVR - Looking for Feedback - ( ‎10-29-2012 08:32 AM )

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UCCE - Time between outbound calls - ( ‎09-22-2014 10:25 AM )

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Change the type of inbound call to outbound in reporting - ( ‎07-20-2011 05:57 AM )

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UCCX Outbound General Config....can't change percent of logged in agents allowed - ( ‎05-14-2013 12:42 AM )

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CUIC Report for direct or outbound call from Agent. - ( ‎04-30-2012 10:14 PM )

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Cisco Sip Dialer (8.5) problems with customer call - ( ‎12-17-2013 01:07 AM )

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Outbound dialer/ agent reservation - ( ‎06-12-2010 07:27 AM )

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Outbound Option -- SIP dialer callresultdetail field in Dialer_Detail table - ( ‎09-12-2012 09:17 AM )

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