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CUIC: Outbound call report by agent with :30 or less activity
- (
07-13-2022
11:29 AM
)
Contact Center
by
rossporubski
on
07-13-2022
11:29 AM
0
Replies
246
Views
0
Replies
246
Views
How get total call count specific to a Skill group?
- (
11-01-2018
12:35 PM
)
Contact Center
by
PaulMil
on
03-14-2019
06:35 PM
Latest post on
11-05-2018
02:23 PM
by
PaulMil
4
Replies
3266
Views
4
Replies
3266
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Calls Routed, Offered and answered showing different figures on the Call_type_Interval table
- (
12-18-2012
01:42 AM
)
Contact Center
by
Stewart_O
on
03-14-2019
11:00 AM
Latest post on
12-18-2012
07:49 AM
by
Gergely Szabo
1
Replies
1295
Views
1
Replies
1295
Views
Query interval on db
- (
06-20-2012
08:16 PM
)
Contact Center
by
jpeixoto
on
03-14-2019
10:06 AM
Latest post on
06-20-2012
11:27 PM
by
Gergely Szabo
1
Replies
607
Views
1
Replies
607
Views
Sip Client would disconnect from Cme every 18 second ?
- (
11-19-2010
02:00 PM
)
IP Telephony and Phones
by
hasanreza
on
03-16-2019
02:01 AM
Latest post on
11-22-2010
09:04 PM
by
David Smith
3
Replies
1730
Views
3
Replies
1730
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Skill_Group_Interval table
- (
06-05-2012
04:00 PM
)
Contact Center
by
Senthil Kumar Sankar
on
03-14-2019
10:00 AM
Latest post on
07-02-2012
09:46 AM
by
Senthil Kumar Sankar
6
Replies
1450
Views
6
Replies
1450
Views