|
|
We are trying to build a script in Webex CC that collects digits (enter your phone number), then di...
|
|
192
|
09-25-2025
05:29 AM
|
|
|
Hello, I wrote a JS function which is working well in any environment. In WXCC function editor ma...
|
|
327
|
08-31-2025
11:42 PM
|
|
|
Hi, just wanted to post this here in case people hadn't heard that Calabrio announced they are acqu...
|
|
1452
|
08-25-2025
09:49 AM
|
|
|
Please refer => Webex WFO: Workforce & Quality Management Made Simple
|
|
741
|
08-17-2025
10:27 PM
|
|
|
Please refer => Staying ahead in CX: The Workforce Optimization edge
|
|
706
|
08-17-2025
10:26 PM
|
|
|
Is it possible to call a VXML application using a task from webex connect?
Flow is like
Email ...
|
|
592
|
08-14-2025
06:44 AM
|
|
|
We have developed a Custom Finesse Agent desktop using Finesse Rest API. We need to subscribe agent...
|
|
284
|
07-21-2025
10:08 PM
|
|
|
Hi All ,
Need a help regarding one of the request in webex cc
for a particular call flow with ...
|
|
317
|
07-07-2025
06:35 AM
|
|
|
Hi,
I have a customer with CUCM 14 and UCCX 12.5. THe CUCM cluster has a Publisher and two subscr...
|
|
333
|
07-04-2025
04:45 AM
|
|
|
Has anyone found a way to report or email if an agent does not press x to go on an outbound call ba...
|
|
330
|
06-25-2025
10:19 AM
|
|
|
Just a reminder, for those of you who may be at Cisco Live this week, to stop by the Cisco Communit...
|
|
402
|
06-09-2025
02:54 PM
|
|
|
We have one UCCX application in our environment that uses different time of day to forward calls to...
|
|
383
|
05-29-2025
05:17 AM
|
|
|
Hi all, I’m using a form that creates a callback task in Cisco Webex Contact Center via the API (P...
|
|
611
|
05-09-2025
01:27 AM
|
|
|
Currently have a single UCCX server running 12.5.1.11002-481 that has been working fine for a numb...
|
|
517
|
04-24-2025
01:21 PM
|
|
|
Hello, We have a request from our contact centers that they would like inbound calls that are tran...
|
|
373
|
04-08-2025
12:18 PM
|
|
|
Hello, a little off topic from contact center specifically, but FYI Cisco has established a space w...
|
|
542
|
03-13-2025
05:32 AM
|
|
|
Hello, As per ECE documentation, "Pattern" filter can be used in Modify Object node to read conten...
|
|
359
|
03-05-2025
08:44 AM
|
|
|
A customer has a small UCCX Environment running - we sold 3 Premium Seats and 10 Standard Seats.
...
|
|
348
|
02-28-2025
12:42 AM
|
|
|
Hi all
We're using a Webex Connect Flow with a Custom Event Node: https://developers.webexconnec...
|
|
520
|
02-26-2025
02:43 AM
|
|
|
I have two Reports on the Agents Team Summary Tab. They both have the label "Team Summary Report" ...
|
|
306
|
02-24-2025
09:30 AM
|
