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Difference between Webex Hybrid Calling and Webex Calling?

What is the difference between Webex hybrid calling and Webex calling (unifiedCM) ?

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Cisco Employee

The former uses a "Spark RD" on UCM combined with the Webex SIP URI as remote destination to place/receive enterprise calls on the Webex Teams app while the latter uses a native SIP registration with Unified Communications Manager.

 

Note: "End of Support (EoS) Announcement for Hybrid Call Service for End Users": https://help.webex.com/en-us/n2q9085/End-of-Support-EoS-Announcement-for-Hybrid-Call-Service-for-End-Users

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Cisco Employee

The former uses a "Spark RD" on UCM combined with the Webex SIP URI as remote destination to place/receive enterprise calls on the Webex Teams app while the latter uses a native SIP registration with Unified Communications Manager.

 

Note: "End of Support (EoS) Announcement for Hybrid Call Service for End Users": https://help.webex.com/en-us/n2q9085/End-of-Support-EoS-Announcement-for-Hybrid-Call-Service-for-End-Users

View solution in original post

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