How to enable the Default call-in number - Menu

[AlexRassel]

Hello webex-Community,

I've got the same Problem then mentioned in this thread:

https://community.cisco.com/t5/getting-started-with-adoption/changing-default-phone-numbers-on-invitiation/m-p/4136707

But unfortunately there is no Default call-in number - Menu.

In the solution, there is this "Note: If this section is missing, this feature hasn't been enabled by the administrator."

So my question is who to enable this feature?

Perhaps I just overlooked it, but I went over and over the menues again...

Can anyone help me out?

Thanks a lot, Alex

[Goswin Weemaes · Accepted solution]

@AlexRassel , you mention that you don't have the "Default call-in number"-menu, but what are your options for the Audio Connection?

If you only have the "Use VoIP only"-option then you won't have the "Default call-in number"-menu (as this is only used when Webex Audio has been activated)

You can check if Call-In has been activated on your Webex site:
https://help.webex.com/en-us/WBX9000031116/A-Meeting-Host-is-Unable-to-Configure-Global-Call-In-for-Their-Meetings

[AlexRassel]

Hello Goswin,

thank you for the quick response! Problem soved!

Greets, Alex