12-28-2018 02:12 PM
New with Cisco ISE 2.4
Able to go though and setup Certificate Provisioning Portal
However BYOD i cant get it to work
When I test the portal page and click start
I automatically get error Your device is currently unsupported.
Then i click retry An unexpected error occurred. Please contact the help desk for assistance.
I tried different browser and different OS and same issue.
Am i missing anything that is blocking this from not working
Also when troubleshooting,where do you look for logs for portal issues?
Solved! Go to Solution.
12-28-2018 03:47 PM
I believe you are hitting this bug. You will need to test the flow as if it was in production/pilot and not via portal test URL.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm63946
12-29-2018 07:05 PM
12-31-2018 12:27 PM
Ok thank you
Yah I had some false assumption on how the BYOD actually works.
The link provided with the other link, cleared out a lot.
Was a amazing walkthrough to setup BYOD on WLC
Thanks
12-28-2018 03:47 PM
I believe you are hitting this bug. You will need to test the flow as if it was in production/pilot and not via portal test URL.
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvm63946
12-29-2018 11:57 AM
Thx for the info
Instead of clicking of testing portal I tried load the url from another device
The test portal
https://<ciscoise>:8443/portal/PortalSetup.action?portal=<nameofportal>
If I enter that url on a another machine.i get the same problem
12-29-2018 07:05 PM
12-31-2018 12:27 PM
Ok thank you
Yah I had some false assumption on how the BYOD actually works.
The link provided with the other link, cleared out a lot.
Was a amazing walkthrough to setup BYOD on WLC
Thanks
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