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Cisco ISE Wifi connection issue

absarz110
Level 1
Level 1

Dear All,

 

we are running Cisco ISE 2.6 version and configure guest access when we connect to SSID filled form and connect through credentials we don't get internet when we disable and re-enable wife we get internet means first time we don't get internet in second attempt we get what will be the issue and how to fix this.

 

1 Accepted Solution

Accepted Solutions

Colby LeMaire
VIP Alumni
VIP Alumni

Sounds like Radius Change of Authorization (CoA) is not configured or is not working.  On your WLC, go to Security->Radius Authentication Servers.  Open up the settings for one of the ISE PSNs.  Do you have the checkbox selected for RFC 3576?

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1 Reply 1

Colby LeMaire
VIP Alumni
VIP Alumni

Sounds like Radius Change of Authorization (CoA) is not configured or is not working.  On your WLC, go to Security->Radius Authentication Servers.  Open up the settings for one of the ISE PSNs.  Do you have the checkbox selected for RFC 3576?

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