I have several ISE portal display bugs or apparent limitations. It's not feasible for me to log a TAC case for these so if anyone has any additional information please reply!
These are seen on ISE 2.4 patch 9, so as good as it gets currently!
BUGS
1) Guest expiration email reminder - the Use customization from dropbox only lets me pick the default sponsor and default or custom self-registered guest portals but not my configured sponsored guest portal (or the default guest portal). I tried creating a new portal and new Guest Type but the same issue occurs. Strangely I was initially able to pick my portal when I first tried but the ability to pick any non-custom portals has disappeared. This same issue occurs in may lab on ISE 2.4 (no patch).
2) Exporting the language file from a Guest Type, editing the e-mail subject (or body of the email) and then re-importing it does not have any effect on the guest expiration email received.
3) Within the Support Information page of the Hotspot and Sponsored Guest portals, there is text listed in the area of the page that the Instructional Text is inserted (above the table listing MAC address, etc.) even when there is no information in this Instructional Text box. This text is NOT shown in the mobile & desktop previews but is seen when you actually log in through the captive portal. The Hotspot portal lists the text Contact Information and the Sponsored Guest portals lists the text Support Information. These entries should be able to be deleted under the Content Area section of the Sponsor Information page but it looks like someone has fat fingered the code. I've tried hiding these via the following script but had no success:
<script>
(function(){
$(document).ready(function() {
$(".ui_contact_message").hide();
});
})();
</script>
4) On the sponsor portal, the guest account information page that is presented after creating a guest account lists the text Guest notifications are sent automatically. This text should be editable from the Notify Known Guests portal customization page using the Automatically email field however modifying this field doesn't modify the text.
5) As above, on the sponsor portal, the guest account information page presented after creating a guest account lists: From date and To date. If these fields are not used when creating the guest account and the accounts is simply created based on the number of days (e.g. - a 30 day account; no to and from are specified), it should be possible to remove this superfluous information from the guest account information page. Deleting the contents of the From and To fields doesn't remove these fields from the guest account information screen however.
LIMITATIONS
1) For CWA, I have an Identity Source Sequence setup with Guests first and an Ext. ID Source second. In some cases a user will have an account in each of the internal sources - Guests and the Ext. ID Source. If the user uses their Ext. ID Source login they will fail to authenticate in the Guests source but not continue trying to authenticate by the Ext. ID Source. I thought configuring the Authentication Policy to If Auth fail = CONTINUE would fix this issue however this option appears to be made for continuing to AuthZ, NOT continuing to the next identity source. If I reverse the order within the ISS, I will have the same problem but in reverse. Is there a work-around for this?
