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Beginner

Guest Redirct login taking time approx 1 minute or more

Hello All,

 

Can someone tell me what would be the reason if guest wireless redirection is taking long time.

 

We have setup ISE 2.3, patch 4, WLC 3500, 8.5 ver. AP 2800i

 

Thanks

Kamlesh

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Guest Redirct login taking time approx 1 minute or more

If serving the web portal on an ISE interface other than Gig 0 or Bond 0, please ensure "ip host <IP-of-interface> <host-alias-or-FQDN>" configured for that particular interface, a known issue to be documented by CSCvj01347.

Otherwise, please follow IPTel Solutions's suggestion and analyze the pattern by some dev tool from the browser; e.g. Mozilla Network Monitor.

4 REPLIES 4

Re: Guest Redirct login taking time approx 1 minute or more

How long is "long" ? 

Sounds like a timeout of some sort.  Perhaps slow DNS resolution?

What exactly is the setup and what exactly is the problem?

 

When done correctly, URL redirection happens in the order of milliseconds.

Cisco Employee

Re: Guest Redirct login taking time approx 1 minute or more

If serving the web portal on an ISE interface other than Gig 0 or Bond 0, please ensure "ip host <IP-of-interface> <host-alias-or-FQDN>" configured for that particular interface, a known issue to be documented by CSCvj01347.

Otherwise, please follow IPTel Solutions's suggestion and analyze the pattern by some dev tool from the browser; e.g. Mozilla Network Monitor.

Beginner

Re: Guest Redirct login taking time approx 1 minute or more

Thanks Hslai,

Where exactly , we need to configure below suggestion:

 

Workaround:
Add ip-host alias for that client on ISE CLI
ip host ip_address hostname FQDN

 

Thanks:

Kamlesh

Cisco Employee

Re: Guest Redirct login taking time approx 1 minute or more

Where exactly , we need to configure ...

At ISE admin CLI of the PSN serving the guest portal. Below is a sample configuration:

 

!...
interface GigabitEthernet 1
ip address 10.0.0.21 255.255.255.0
!...

!
ip host 10.0.0.21 myGuest myGuest.myTest.net
!
...