cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1623
Views
0
Helpful
4
Replies

Guest Redirct login taking time approx 1 minute or more

kamlenegi
Level 1
Level 1

Hello All,

 

Can someone tell me what would be the reason if guest wireless redirection is taking long time.

 

We have setup ISE 2.3, patch 4, WLC 3500, 8.5 ver. AP 2800i

 

Thanks

Kamlesh

1 Accepted Solution

Accepted Solutions

hslai
Cisco Employee
Cisco Employee

If serving the web portal on an ISE interface other than Gig 0 or Bond 0, please ensure "ip host <IP-of-interface> <host-alias-or-FQDN>" configured for that particular interface, a known issue to be documented by CSCvj01347.

Otherwise, please follow IPTel Solutions's suggestion and analyze the pattern by some dev tool from the browser; e.g. Mozilla Network Monitor.

View solution in original post

4 Replies 4

IPTel Solutions
Level 1
Level 1

How long is "long" ? 

Sounds like a timeout of some sort.  Perhaps slow DNS resolution?

What exactly is the setup and what exactly is the problem?

 

When done correctly, URL redirection happens in the order of milliseconds.

hslai
Cisco Employee
Cisco Employee

If serving the web portal on an ISE interface other than Gig 0 or Bond 0, please ensure "ip host <IP-of-interface> <host-alias-or-FQDN>" configured for that particular interface, a known issue to be documented by CSCvj01347.

Otherwise, please follow IPTel Solutions's suggestion and analyze the pattern by some dev tool from the browser; e.g. Mozilla Network Monitor.

Thanks Hslai,

Where exactly , we need to configure below suggestion:

 

Workaround:
Add ip-host alias for that client on ISE CLI
ip host ip_address hostname FQDN

 

Thanks:

Kamlesh

Where exactly , we need to configure ...

At ISE admin CLI of the PSN serving the guest portal. Below is a sample configuration:

 

!...
interface GigabitEthernet 1
ip address 10.0.0.21 255.255.255.0
!...

!
ip host 10.0.0.21 myGuest myGuest.myTest.net
!
...

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: