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Beginner

ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

I have cancelled a scheduled report which had already run and now it shows " Cancellation in progress" and the scheduled reports have stopped working. 

image.pngI cannot recreate it because when I select "Reports" then I select any report, when I click on "schedule" on the top right corner, nothing happens.

Can you help ?

Thanks

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Engager

Re: ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

Reloading the primary MNT should clear these, it would at least be a non impacting step you could try yourself. End users will not be impacted by doing this, you will just have a logging gap on your primary MNT for the time it spends reloading.  The secondary MNT will seamlessly provide dashboard and live logs during a primary reload. 

If for some reason that doesn't clear them, then you will have to get TAC engaged.  

Beginner

Re: ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

Hi Damien,

thanks for the help.

Do you mean to enter the cli command : reload ?

You are right. The secondary ISE should takeover during this time. I will give it a try, but as it is the firdt time, I will do this outside the business hours.

Thanks

Gilles

3 REPLIES 3
VIP Engager

Re: ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

Reloading the primary MNT should clear these, it would at least be a non impacting step you could try yourself. End users will not be impacted by doing this, you will just have a logging gap on your primary MNT for the time it spends reloading.  The secondary MNT will seamlessly provide dashboard and live logs during a primary reload. 

If for some reason that doesn't clear them, then you will have to get TAC engaged.  

Beginner

Re: ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

Hi Damien,

thanks for the help.

Do you mean to enter the cli command : reload ?

You are right. The secondary ISE should takeover during this time. I will give it a try, but as it is the firdt time, I will do this outside the business hours.

Thanks

Gilles

Beginner

Re: ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

I have reloaded the primary ISE and you were right, it has cleared the "in progress" messages.

I can even create some scheduled reports.

Thanks

Gilles