ISE 2.4 : reports: export summary : stuck with the message: cancellation in progress

[gillessapene]

I have cancelled a scheduled report which had already run and now it shows " Cancellation in progress" and the scheduled reports have stopped working. 

I cannot recreate it because when I select "Reports" then I select any report, when I click on "schedule" on the top right corner, nothing happens.

Can you help ?

Thanks

[Damien Miller · Accepted solution]

Reloading the primary MNT should clear these, it would at least be a non impacting step you could try yourself. End users will not be impacted by doing this, you will just have a logging gap on your primary MNT for the time it spends reloading.  The secondary MNT will seamlessly provide dashboard and live logs during a primary reload. 

If for some reason that doesn't clear them, then you will have to get TAC engaged.  

[gillessapene · Accepted solution]

Hi Damien,

thanks for the help.

Do you mean to enter the cli command : reload ?

You are right. The secondary ISE should takeover during this time. I will give it a try, but as it is the firdt time, I will do this outside the business hours.

Thanks

Gilles

[gillessapene]

I have reloaded the primary ISE and you were right, it has cleared the "in progress" messages.

I can even create some scheduled reports.

Thanks

Gilles