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Beginner

NAC Agent download problem

Hello guys, 

I am running Cisco ISE v2.4.0.357, and I am implementing Posture making url redirection of user to download NAC Agent from ISE.

When it happends in Firefox browser, it works perfectly, a NAC agent zip file is dwonloaded from ISE whithout issues to install

But if the redirection occurs in other browser, such as chrome or Internet Explorer, It only download a single NAC Agent msi file, not a zip file and the Agent can't be installed. When I click to install it, it prompts the following: 

<<This installation package cannot be opened. Contact the manufacturer of the application to verify that it is a valid windows installer package>>.

I've tried in several computers, with diferent browser, the same result.

 

Any idea?

 

Thank you in advance

2 REPLIES 2
Contributor

Re: NAC Agent download problem

You mean Anyconnect Posture module (plus Compliance module)? 

 

If yes, make sure your package in ISE Client Provisioning resources contains AnyConnectDesktop package rather than NAC Agent.

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Cisco Employee

Re: NAC Agent download problem

Cisco NAC agent is no longer supported, please use anyconnect client with posture module. Also refer to the posture guide https://community.cisco.com/t5/security-documents/ise-posture-prescriptive-deployment-guide/ta-p/3680273