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Contributor

Reset admin ui password

Greetings,

Se we set up a test ISE to test a bug and Cisco said I could restore a backup from our main system to the test without an issue. I was able to restore, but it seems to have messed up the UI admin password.

Now, I ran the command:

application reset-passwd ise internal-database-admin


This is supposed to reset the admin login, but it still tells me bad password.


Anyone know how to reset the UI admin account? I'm on 2.1 patch 3


Thanks,

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Contributor

Re: Reset admin ui password

ok, got it. post I found had incorrect command.

Correct command.

application reset-passwd ise admin

4 REPLIES 4
Cisco Employee

Re: Reset admin ui password

The last argument is the name of the internal admin user. If the setup is using the default, then "admin" as in "application reset-password ise admin".

Contributor

Re: Reset admin ui password

ok, got it. post I found had incorrect command.

Correct command.

application reset-passwd ise admin

Cisco Employee

Re: Reset admin ui password

Is the correct command working for you? If not, please consider opening a TAC case to work on it.

Contributor

Re: Reset admin ui password

Yes, the correct command did fix the password. Thanks. I think I replied before I saw your first post with the correct command also.