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Beginner

Cannot reset IE-1000 Industrial switch

I recently purchased several of the IE-1000 switches and exploring the GUI.  Unfortunately, I mis-configured the switch and now it is inaccessible.  I would like to reset the switch back to factory defaults.  However the instructions don't seem to match the switch responses

 

Here are the instructions from the manual:

Resetting the Switch
These are reasons why you might want to reset the switch to the factory default settings:
 You installed the switch in your network and cannot connect to it because you assigned the wrong IP address.
 You want to reset the password on the switch.
Note: Resetting the switch deletes the configuration and reboots the switch.
To reset the switch:
1. Press and hold the Express Setup button (recessed behind a small hole in the faceplate) for about 15-20 seconds
with a paper clip or similar object. The switch reboots. The system LED turns green after the switch completes
rebooting.
2. Press the Express Setup button again for 3 seconds. Fa 1/1port blinks green.
The switch now behaves like an unconfigured switch.

 

A. The system LED stays on unless powered off, no matter how long I push the reset button.

 

B.  When you do push the express button, the EXP light will blink red for a few seconds then stop.

 

C.  The Fa 1/1 Port never blinks unless a cable is plugged into it.

 

I have tried it both dhcp mode and static mode.  

 

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Accepted Solutions
Engager

Re: Cannot reset IE-1000 Industrial switch

Hi @geoffry.brown ,

 

Take a look at this guide:

https://www.cisco.com/c/en/us/td/docs/switches/lan/cisco_ie1000/hardware/installation/guide/ie1000_hig/HIGEXPRESS.html

 

Follow the steps and tell us how you are doing with this attempt.

 

Regards

2 REPLIES 2
Engager

Re: Cannot reset IE-1000 Industrial switch

Hi @geoffry.brown ,

 

Take a look at this guide:

https://www.cisco.com/c/en/us/td/docs/switches/lan/cisco_ie1000/hardware/installation/guide/ie1000_hig/HIGEXPRESS.html

 

Follow the steps and tell us how you are doing with this attempt.

 

Regards

Beginner

Re: Cannot reset IE-1000 Industrial switch

This worked, thank you, It turns out that I wasn't exactly following steps 5-6
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