12-27-2019 01:38 PM
Hi!
I have a problem activiting licesing of Stealthwatch! Y go to; Central Management > Manage License > Online Licesing > Activate after loading appear me "License(s) Activated" but in the Central Managemente the status is "Not Installed", how can I Activate the Licesing?
Regards,
Solved! Go to Solution.
01-03-2020 12:36 PM
I resolve this problem, nevertheless I'm going to answer myself because can help somebody else!
When you have this case, you need to go to : https://lancope.flexnetoperations.com/
Click button My appliances, and you need to check the Serial that shows its the same Serial of your appliance! In case it is not so you need to raise a request TAC, to solicit change the Serial of your Appliance in Lancope License.
Regards,
01-03-2020 12:36 PM
I resolve this problem, nevertheless I'm going to answer myself because can help somebody else!
When you have this case, you need to go to : https://lancope.flexnetoperations.com/
Click button My appliances, and you need to check the Serial that shows its the same Serial of your appliance! In case it is not so you need to raise a request TAC, to solicit change the Serial of your Appliance in Lancope License.
Regards,
01-03-2020 08:35 PM - edited 01-03-2020 08:36 PM
Thanks for providing the resolution.
I too have found Stealthwatch licensing to be far more difficult than it should be. I've provided this feedback in my case and encourage you to do the same.
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