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Beginner

Activate Licesing in StealWatch 7.0.2

Hi!

I have a problem activiting licesing of Stealthwatch! Y go to; Central Management > Manage License > Online Licesing > Activate after loading appear me "License(s) Activated" but in the Central Managemente the status is "Not Installed", how can I Activate the Licesing?

Regards,

License_Activate.pngLicense_Status.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
Beginner

Re: Activate Licesing in StealWatch 7.0.2

I resolve this problem, nevertheless I'm going to answer myself because can help somebody else!

When you have this case, you need to go to : https://lancope.flexnetoperations.com/ 

Click button My appliances, and you need to check the Serial that shows its the same Serial of your appliance! In case it is not so you need to raise a request TAC, to solicit change the Serial of your Appliance in Lancope License.

Regards,

View solution in original post

2 REPLIES 2
Beginner

Re: Activate Licesing in StealWatch 7.0.2

I resolve this problem, nevertheless I'm going to answer myself because can help somebody else!

When you have this case, you need to go to : https://lancope.flexnetoperations.com/ 

Click button My appliances, and you need to check the Serial that shows its the same Serial of your appliance! In case it is not so you need to raise a request TAC, to solicit change the Serial of your Appliance in Lancope License.

Regards,

View solution in original post

Highlighted
Hall of Fame Guru

Re: Activate Licensing in StealthWatch 7.0.2

Thanks for providing the resolution.

I too have found Stealthwatch licensing to be far more difficult than it should be. I've provided this feedback in my case and encourage you to do the same.

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