Intelligent Automation

                   On version 6.0.3 when I look at the Connections in the Master Status screen I can see clients for long periods of time even though i know the client browser is closed. Do users need to log off? I know i can set a timeout for Tidal ...

Hello,I am a programmer working at Aciernet (Cisco Partner), and I am currently installing Cisco Intelligent Automation for Cloud.I am contacting you because we’re having an issue with the deployment of packages in Cisco’s service portal Catalog Depl...

In dev Tidal  with admin access, sometimes the 'Database job' is missing on the main 'Jobs' page. Like the one below is missing the icon:So the job details are not appearing.This is happening in Windows 7 and in Windows XP no issues. The version of T...

Hello,I am testing tes 6.1 and today my Job Activity panel is blank, never happened before. Refresh did not do anything, stopping and restarting master and CM - nothing, I even rebooted the servers. According to today's schedule I should see 524 jobs...

Hi :We are trying to check if user is part of the specific OU or not , to do this I am invoking "Get Object Property Value"since if user is part of that OU in that case it should be able to get that property .However this activity is failing and not ...

                   How much does TES transporter cost?

GentlemenRegarding AD integration, I need to create a mapping rule for the "Role List" field so that I can retrieve data the way the Portal accepts.I've read the Integration guide for Cisco Service Portal 9.4.1 and it describes the possibility of usi...

Hi,Not sure if this has been answered elsewhere; couldn't find it if it has been. The old dashboard from 5.3.1 has disappeared in T6. Anyone know if its slated to make a return at any point?   Its quite useful for our Production support staff. Grante...

Hi allCan't tell why but this weird  ORA-01722 error just started without no aparent reason. It happens every time I try to execute any of the lifecycle tasks available for the provisioned machines in the My Servers tab.The SQL query presented by the...

We have a 2.3.4 development environment and are now ready to create a Production environment equivalent of everything in developmentAfter the software is installed in Production, we'd like to backup the development database and restore over the new P...

Our current jobs are running an hour late due to the day light savings change in US. How do we update the schedluer to run an hour early?. Is the production day offset the only option or do we have other options?Thanks,Raj

Was hoping someone from this community already encountered this before and know how to fix or workaround it? Anybody setup tidal job on their datastage windows environment? There's no issue as long as the tidal scheduled jobs run fine but when the jo...

Hi Team,I have a simple Service Item of two fields- name-DescriptionI design a DB Table Details with the above fields and have values in which it syncs 'name' to CCP user login nameI need to populate the service Item with the correponding user name w...