I am installing Cisco Service Portal 9.4 and get the error "Database Prerequisites Test Failed - The default schema must be 'dbo' "I verified SQL server and the RCUser has a default schema of dbo. This is a fresh install of SQL server standard edito...
Hi all, I am going through the CIAC SE 3.01 install and after I have imported the Portal files specific to SE, when I go to System/Service Portal/My Worksace Page, it only shows 30% of the screen.See included imageI suspect this is a simple HTML issu...
Team,I'm doing a web service execute which produces the following output: <?xml version="1.0" encoding="utf-16" ?> <RetrieveRelationshipKeysListResponse xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-inst...
Hello,I am seting up a private cloud using the CIAC Starter Edition and I encounter a problem in the "Add Network" phase.The process fails with the following code:<message channel-id="c9c5d0ba-ff73-44c7-8244-14696d6b26a9" xmlns:soapenv="http://schema...
Dear All,we are implementing an interface leveraging newscale (9.3) REST APIs but we are experiencing problems with some methods.For example when calling for having as answer the services list:http://[hostname]:8088/RequestCenter/nsapi/definition/ser...
One of the jobs that we do is schedule other entities to run. In return the output section has HTML from the scheduler doing it's work. Is there a way to search through the HTML that is returned for failure conditions to trigger the scheduler to fa...
I thought i'd post some initial comments for the CIAC install as per the documentation.CSP install is straight forward. Only cause of concern is that the ServiceLink only starts successfully if it is installed on port 8089. We tried ports 800, 786, 8...
Hi,Am facing some issue in XPATH query activity in TEO.My XML is having namespace in it.Am not able to get the element value.If i specified the path.What is the need of namespace box with prefix and uri in the XPATH query tab.I have try all the combi...
I recently setup a TES 5.3.1 UnixMaster. It is dutifully making 100 Master*.log files....but no more. How can I increase this number so I don't have gaps in what I can see in my logs?
Hi Team,Currently we are facing two different issues w.r.t Access Restriction in CPO.Issue 1 : User needs to be added to Admin group inorder to have access to all the features of CPO.Description : We added a new user to the groups TEO Definition Auth...
I am trying to create an email action using the EmailAction.create REST call. I am able to successfully create an email action, but I cannot get it to work while trying to pass a TES variable (i.e. <JobName>) in the message body.Does anyone know how...
Hi all,I was happily setting up networks and watching them be created in CPO from SE 3.01 Setup Wizard only to go back later and realize that a Cloud Portal Cancel Service Request had basically removed them all approximately 3 minutes after I had set...
Hello,Is there anyway to scheduled an outage window for the master? I know I can schedule and agent to be down during a specific time under the "outages" tabe.Thanks
We currently have a number of systems running the Windows agent Version 2.3.0.7 but need to upgrade to Version 3 as part of the whole TES V6.0.3 upgrade.I propose to upgrade all our Windows (and Unix) agents first then work on the Master upgrade. If ...
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