Hi, Can a form or service be presented to a client a certain way, then once ordered it goes to an approver or another service team to be enriched with additional information (via fields/forms that the original client had no access to) ? Thanks.
Hi,While submiting an order, receving the error (attached snap), "unknown internal error --> An error occured when we tried to process your request...... "What are the steps to be taken to find out the root cause?Tried to check log files c:\CiscoSer...
All the jobs are getting triggered at once when placing the main group into schedule.We were manually inserting the parent group into schedule and then accordingly the sub group jobs were taking their run depending on the dependency set.We have recen...
Is there a migration path from v2008.3 to v9.3.2?Our v2008.3 environment is on a Windows 2003 server, therefore we cannot do an in-place upgrade to v9.3.2 (on Windows 2008R2). CatalogDeployer does not work between v2008.3 and v9.3.2.Any ideas on how...
If the new Client Manager were to crash is there any provision for Fault tolerance ? Can clients communicate directly with the Master in this instance ?Do we know when support for AIX 7.1 will be formalised ?ThanksAsimTechnical Support AnalystHays ...
Hi,Is there a way in teo to control which processes end up in the wsdl for the Northbound Web Service? It seems like this should be an option on a process by process basis but I can't seem to find it.As it is the wsdl is pretty large with a lot of s...
Hi All,I have a pretty sharp Partner in Brazil who is having an issue provioning Windows with IAC SE 3.0.1. They can provision Linux and ESX hosts via CSP. Has anyone encoutered this issue before? Is it a known bug?Here is the issue;Drew,We tried t...
We're running on Tidal 5.3.1 and for some reason the stability on file dependency is not working properly.The job kicks off right away when it sees the file by passing the stable time set on the file dependency.We're using nas share mounted on unix s...
Hi,What are the best practices for source control with teo? Is there a way to export processes in such a way that they can be managed by a source control system.Thanks,Dave
Hi,I have two Web Http Requests. The first one performs a Login and the second one executes another method called ListRecoveryPlans.First SOAP calls for Login looks like this:<?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="ht...
Hi Team, we have trying to install the TEO 2.3 on Oracle 11g R2. The following error message pops up while configuring License and Database Settings.Can you please advice if you have come across to this problem and what is the resolution?...
Using the Web Service Execute activity, I get the following error when I try to load the methods using wsdl https://srm-app-003:9007/srm.wsdlWhen I try to run the workflow, I get the following error: Error attempting to discover web service T...
I have a process that has to run certain activities as the same user that launches the process. I can get the name of the user that runs the process from Process.Triggers.Started By User.Started By.Name, but can't see a way of linking that user to a ...
