Intelligent Automation

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Choosing Escalation Tiers

Choosing Escalation TiersIn the book it says that you can choose which Escalation Tiers you want to use, but there are no examples anywhere of how to do it?Is it simply entering the numbers of the Tiers and separating them with commas? (2,3,5,8)Is it...

Global Settings for Time Zones, Calendards, Holidays

Global Settings for Time Zones, Calendards, HolidaysI am posting this on behalf of a YES customer. Please let us know if this is a priority for you, as well.======We need a way to globally set the date and time format as well as the default timezone ...

How to plan task with different steps with notification to the different queues

We have a couple of services which we'd like to build in more than 1 approval with other task(s) in between the approvals.For example:Customer completes form & submits order.Approval by the customer's organization.If approved, mail sent to service pr...

reporting on deltas?

reporting on deltas?Hi All,we have a service that as been in use for a while. The service and the dictionaries were marked non-reportableWe decided to make the dictionaries and the services reportable. And we get data in th edatamart. However, only n...

Emir E by Beginner
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Logging activity for a web service

Logging activity for a web serviceDaniel - Safeway Inc.RequestCenter 2008.3 sp4Oracle 10gWebsphere 6.1Has anyone configured or enabled the logging for web services?  I am troubleshooting a WSDL and I can not locate the logs.  The System.Err and Syste...