11-17-2011 06:09 PM
Is it possible to UPDATE "DirPersonExt" using ISF?
RC2008.3
Oracle 10g
Websphere 6.1
IE6 & IE7
Hi:
Does anyone know if its possible to update the table "DirPersonExt" using javascript?
I know that we can pull the default values and populate the form, but if the person corrects the missing information on a service, we shouild be able to update their information (even if its missing in LDAP)...
Our philisophy is, if they fill it out once, dont make them do it again...
Thank you
Daniel
Safeway INC.
11-17-2011 06:09 PM
keep in mind if it comes from LDAP it will be most likely overwritten again, unless you specifically tell it not to
You should be able to run an UPDATE statement into the DB onsubmit, if not run a DB update agent as first task in the workflow
11-17-2011 06:09 PM
You'll need to send the data that you capture back to your internal directory so that it's available to LDAP the next time it's requested.
However, putting that type of integration on every service that collects data that should be in your internal directory may be a bit daunting.
11-17-2011 06:09 PM
From the newscale Technical Services team:
We do not recommend using an update query. While it is possible to update DirPersonExt, the data will be overwritten the next time a user logs in.
11-17-2011 06:09 PM
I think we all agree on not doing it.
Re:Our philisophy is, if they fill it out once, dont make them do it again...
Our philisophy: Provide a link in the field description to the source of the data, have the user update it there, so all applications can inherit the correct data.
eg: If this contact phone number is incorrect or missing, update the
11-17-2011 06:09 PM
We advise against 'touching' the database directly via DB scripts (unless these scripts are provided in a bug fix/service pack or otherwise provided by NCC).
I do see the value of capturing user changes on the fly (it should be that easy to the user, but I think we all understand the technical complexity). However, the LDAP directory is the source of record and all changes should occur there.
11-17-2011 06:09 PM
Thank you ALL for the input.
MY QUESTION HAS BEEN ANSWERED...
I agree that we should not be doing direct updates to either LDAP or RequestCenter.
Thank you again
Daniel
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