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Unable to start CPO service

vigneswaram
Level 1
Level 1

Hi Team,

 

I have installed CPO 3.0.0. And I apply some patches related to CPO (like 3.0.2). After applying patches when i try to start the CPO service it is saying that "Windows could not start the Cisco Process Orchestrator service on Local Computer. Error:1067 The process terminated unexpectedly".

 

Could you please provide the steps to start CPO service. Please find the attached screen shot for reference.

 

Regards,

Vignesh.

2 Replies 2

Shaun Roberts
Cisco Employee
Cisco Employee

You need to run the diagnostic utility and then look at the .INIT logs to see what it is crashing on startup. I also suggest opening a TAC case if it's not a really easy error to understand in the logs.

 

 

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

Tuan Tran
Cisco Employee
Cisco Employee

3.0.2 is an maintenance release, rather than a Patch.  This release has many patches.  You may want to apply those patches.  I see one of the patches (Patch15) addresses the issue "CPO Server service does not start"

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