Error: Cannot communicate with mainApp (getVersion)

[sariah2007]

                   Dear All,

I have error when login to IPS with the follwoing error:

Error: Cannot communicate with mainApp (getVersion). Please contact your system administrator.

Would you like to run cidDump?[no]:

My IPS detail:

Model: ASA-SSM-20

Sw Version: 7.1(6)E4

Rgrds

Sariah

[shoaibali · Accepted solution]

i guess u need to reinstall the os of the ips i had the same problem ,... best of luck

                                                                                                     regards

                                                                                                     Shoaib ali

[sariah2007]

Thanks Shoaib, I did the reinstallation of IOS.

Regards,

[shoaibali]

YOU ARE WELCOME !!!