Hello,
I have this problem with AIP SSM-20 on ASA 5540 that everyday in the morning I find it in unresponsive state.
IPS comes up when I issue hw-module 1 reset command. This has been so annoying and I still have not established what causes this.
I was using 60 day demo license that has currently expired but according to Cisco documentation the sensor should work perfectly only the signature updates will not happen. Besides the problem was occuring even before the lisence expired.
ASA IOS image is asa825-k8.bin and here is the output of IPS TAC info;
TAC Contact Information
URL:http://www.cisco.com/public/support/tac/home.shtml/
Phone:1 (800) 553-2447
Sensor up-time is 2:40.
Platform: ASA-SSM-20
Booted Partition: application
Partition: application
Build Version: 7.0(2)E4
Host:
Realm Keys key1.0
Signature Definition:
Signature Update S742.0 2013-09-17
Os Version: 2.4.30-IDS-smp-bigphys
Applications
MainApp
B-BEAU_2009_OCT_15_08_07_7_0_1_111 2009-10-15T08:09:06-0500 ipsbuild
Execution State: running
AnalysisEngine
BE-BEAU_E4_2010_MAR_25_02_09_7_0_2 2010-03-25T02:11:05-0500 ipsbuild
Execution State: running
CollaborationApp
B-BEAU_2009_OCT_15_08_07_7_0_1_111 2009-10-15T08:09:06-0500 ipsbuild
Execution State: running
Installed Upgrades
Upgrade name: IPS-sig-S737-req-E4
Time Installed: August 23, 2013 12:35:04 PM
Upgrade name: IPS-sig-S742-req-E4.pkg
Time Installed: September 23, 2013 12:13:55 PM
Next Downgrade:
Partition: recovery
Build Version: 1.1 - 7.0(2)E4
PEP Udi Module
description ASA 5500 Series Security Services Module-20
pid ASA-SSM-20
vid V03
sn JAF1535CKBB
Memory usage
usedBytes=1022537728
freeBytes=1071063040
totalBytes=2093600768
Disk usage
system is using 17.4M out of 38.5M bytes of available disk space (45% usage)
application-data is using 47.1M out of 166.8M bytes of available disk space (30% usage)
boot is using 41.6M out of 68.6M bytes of available disk space (64% usage)
application-log is using 123.5M out of 513.0M bytes of available disk space (24% usage)
Please help.
