Primary ASA unit fails due to IPS

[fahadafzal]

Hello there,

We have Active/Standy ASA units with SSM-20 IPS modules. Everytime the Primary ASA unit gets failed and a switchover is triggered. As a result, Secondary becomes active and Primary becomes standy failed.

I upgraded IPS firmware to the latest one, I then changed both Primary ASA unit along with IPS module. But the issue still persists.

I have provided proper earth and power.

Thanks in advance.

[chucktranhpb]

When you changed the IPS modules, did the problem follow the original IPS module? If so, you may have a bad module.

[sokakkar]

Hi,

To start with, can you paste the following from the two ASA's:

- show failover history

- show failover

- show module 1 detail

- show run failover

- Syslogs from the instant when failover occured if available.

I will review these and let you know if more outputs are needed to figure out the root cause.

-

Sourav